Return & Refund Policy

We at Vedic Trust are committed to providing you with the utmost satisfaction with our products. However, we understand that there may be rare occasions where you may need to request a refund. Please read our refund policy below for more information:

Eligibility for Refund:

• Our refund policy applies to products purchased directly from Vedic Trust.
• To be eligible for a refund, the request must be made within 10 days from the date of purchase.

Valid Reasons for Refund:

• Product Defect: If the received product is defective or damaged, we will gladly offer a refund or replacement.
• Order Errors: If there was an error in processing your order, such as receiving the wrong product or incorrect quantity, we will rectify the issue by offering a refund or sending the correct product.

Products Not Eligible for Return:

• As per the terms offered by all sellers on the platform, the following circumstances deem a product ineligible for return:
  • The item has been opened, partially used, or disfigured.
  • The product has been tampered with, including the packaging and/or packaging box and/or packaging seal.
  • The product detail page explicitly states that it is non-returnable.
  • Accessories or freebies supplied with the product are missing.
  • The product lacks a serial number, UPC number, or barcode that was present at the time of delivery.
  • The damage or defect is not covered under the manufacturer’s warranty.
  • The product is without its original packaging 
  • The product has been damaged due to misuse.

Return Process:

• To request a return and refund, please contact our customer support team with your order details and reason for the return.
• We may require additional information, such as photographs of the product or proof of purchase, to process your return request.
• Once your request is approved, we will provide instructions for returning the product.
• After our team verifies the returned item(s), we will initiate the refund process. Refunds will be issued in the original form of payment or an alternative method if necessary.

Non-Returnable Items:

• Items marked as “Non-Returnable” on the product detail page or items whose return window has expired cannot be returned.

Please note that our refund policy applies only to products purchased directly from Vedic Trust. If you have any further questions or need assistance, please reach out to our customer support team.